FAQ

What does FBI stand for?

The actual meaning of FBI is: “For better innovation”

I don’t have the budget, but I am very interested in a product. What can I do?

Get in touch with us. Try our modern chat-window or get all contact information you need from our contact-site. We have already found very suitable solutions for our customers.

Your products need to be altered to match my needs. Is this possible?

Yes.

I cannot determine if I should buy a product from you. Which options do I have?

We are offering free test-devices and test-software that can be delivered to you. These products are not limited in functionality, they are just limited in the time of use.

I need detailed references to see if your products do what they promise. Where can I get them?

You can check our downloads-area to see if there are any scientific papers released yet which have used our devices. But we suggest to try our test-products by yourself.

Where can I buy the products?

You can write us an e-mail, give us a call, chat with our via our website, or fax us if you are interested. We will send you an offer then if there is no consulting needed.

I bought one of your products. But it seems to be broken. Can I send it back?

Of course! But we suggest to get in contact with us, first. Maybe it is just a piece of cake to fix the issue by yourself, which can save you a lot of time.

I have not seen any product on your website that I need. Will I have to look somewhere else?

We are offering way more then you can see on our website. This website is growing with time, and there are a few services and products that cannot be described on a static website. Please write us an e-mail and let us know what we can do for you.


Archives